Privacy Policy

1. Introduction

Welcome to magnum.ae (the "Website"). This Privacy Policy explains how MAGNUM PRO FZCO ("we", "our", or "us") collects, uses, discloses, and protects your personal data when you visit our Website or use our services. We are committed to protecting your privacy in accordance with the Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) in the United Arab Emirates and other applicable global privacy standards.

2. Company Details (Data Controller)

• Legal Entity: MAGNUM PRO FZCO.
• Legal Status: Free Zone Company registered in the Dubai Multi Commodities Centre (DMCC), Dubai, UAE.
• Registration Number: DMCC203621.
• License Number: DMCC-999832.
• Registered Address: Unit No: 30-01-4669, DMCC Business Centre, Level No 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates.
• Contact Email: info@magnum.ae.
• Contact Phone: +971 54 589 9462.

3. Data We Collect

Information You Provide: When you fill out contact forms, request consultations, or submit inquiries, we may collect your name, email address, phone number, company name, and any message details you provide.

Automatically Collected Data: When you browse the Website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, device information, and pages viewed.

4. How We Use Your Data

• To respond to your inquiries, provide consultations, and fulfill service requests.
• To manage client relationships using our internal CRM systems (Bitrix24).
• To improve website functionality, performance, and user experience.
• To deliver targeted advertising and marketing campaigns via Meta Ads and Google Ads.
• To analyze web traffic and user behavior via Google Analytics and Yandex Metrica.

5. Data Sharing and Third-Party Service Providers

We do not sell or rent your personal data. We may share your data with trusted third-party service providers, subject to strict confidentiality agreements:

• CRM & Automation: Bitrix24.
• Analytics Providers: Google Analytics and Yandex Metrica.
• Advertising Platforms: Meta Platforms (Facebook/Instagram) and Google LLC.

6. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, and tracking pixels (including Meta Pixel and Google Tags) to enhance your browsing experience and serve personalized ads. You can manage your cookie preferences or disable cookies entirely through your browser settings, though this may affect the availability of certain website features.

7. Data Retention and Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations in the UAE.

8. Your Rights

Under the UAE PDPL, you have the right to access, correct, restrict, or request the deletion of your personal data held by us. To exercise any of these rights, please contact us at info@magnum.ae.